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  • 1  What information do we collect?
    We collect and store any information you: enter on our website give us by phone, email or post supply in any other way. This might include: contact details - such as name, organisation, phone number and email address project details - such as scope, budget, organisational context and feedback payment details - such as bank account or credit card information web session details - such as IP address, page response time, length of visit and interactions.
  • 2  Why do we collect this information?
    We collect information to: provide our serivces send you general or personalised notices and promotions about those services create aggregated statistical or other data to help us improve the way we work comply with applicable laws and regulations.
  • 3  How do we store, use and share your information?
    Wix.com hosts our website. Your data may be stored through Wix's data storage, databases and general applications. They store data on secure servers behind a firewall. Any direct payment gateways that we use through Wix.com comply with PCI-DSS standards, which the PCI Security Standards Council manages. This is a joint effort of brands like Visa, MasterCard and American Express. PCI-DSS requirements help ensure that our service providers handle credit card information securely. We also store information through Apple's iCloud. This encrupts the information both in transit and in storage. It also uses secure tokens for authentication. We will not share your information with others, unless: they are contracted to work with us, such as our proofreading consultants we are required to by law.
  • 4  How will we communicate with you?
    We may contact you to: respond to an enquiry offer you services as part of a promotional campaign update you about our services or company seek your feedback through surveys or questionnaires collect fees or money you owe us resolve a dispute. We will usually contact you by email or phone. However, we might use text messages or post. Please contact us if you would like to opt out of receiving communications from us.
  • 5 Do we use cookies and other tracking tools?
    We may use authentication and session cookies to make our website more accessible to you and collect data on how you access the site. We do not currently use other tracking tools.
  • 6  How can you contact us?
    Please contact us if you would like to access, correct, change or delete any personal information we have about you. info@goldfinchediting.com.au PO Box 411 Terrigal NSW 2260 Australia

Privacy

This privacy policy explains how Goldfinch Editing Services manages the personal information of people we interact with, including our clients and visitors to www.goldfinchediting.com.au.

 

We can change our policy at any time, so please check it regularly. Any changes take effect as soon as they are posted on this website.

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